With regard to Dell.

Okay, so I wrote my last post about how I ordered through Dell for my new PC; well I meant to include this conversation that I had through their web chat thing. I just find it funny:

Connected with XPS_AMB_Rep_Brian
10:18:49 PM Eric Peterson Hello
10:18:58 PM XPS_AMB_Rep_Brian Welcome to Dell's XPS Sales Chat! I hope you are doing well and thank you for waiting. My name is Brian and I'll be your personal sales agent. How may I help you with your purchase today?
10:19:13 PM XPS_AMB_Rep_Brian Hello Eric.
10:19:25 PM Eric Peterson I wish to know if the Windows Vista on the XPS I am going to buy is 32bit or 64bit 10:20:23 PM XPS_AMB_Rep_Brian We only offer 32-bit OS here at Home and Home Office section since most programs formatted for home usage is engineered on 32 bit only and will run slow on a 64 bit OS.
10:21:13 PM Eric Peterson I have a question then; why do you offer 4gb of ram if a 32bit Vista does not read over 3gb?
10:22:13 PM XPS_AMB_Rep_Brian A 32 bit OS can only see up to 32 numbers at once. When you translate the amount of memory into binary, the largest number that fits into 32 digits is about 3.5 GB. So the OS can only see that much memory. Supposedly the 0.5 gig's power will be used to run its own system and hardware for even better performance.
10:23:18 PM Eric Peterson I see, but there is no guarantee that the full 4gb is being used though?
10:23:53 PM XPS_AMB_Rep_Brian It's 4 GB that is used on the system.
10:24:08 PM XPS_AMB_Rep_Brian Are you planning to purchase a system today?
10:24:52 PM Eric Peterson I actually purchased one yesterday and wanted to know about which bit my windows vista would be since i could not find it in the system specs
10:25:08 PM XPS_AMB_Rep_Brian Oh okay.
10:25:18 PM XPS_AMB_Rep_Brian Is there anything else I can assist you with regarding your concern?
10:25:31 PM Eric Peterson no there is not, thank you for your help Brian
10:25:43 PM XPS_AMB_Rep_Brian
10:25:48 PM System XPS_AMB_Rep_Brian has left this session!
10:25:48 PM System The session has ended!


I think it is strange that he told me that the excess memory is not for sure used and then told me that it is... It does not change my mind about ordering through Dell; I just think its funny is all. Oh and I only ordered 3gb of ram anyway.